Did you know the best time to reach our Damage Prevention Agents is on Friday mornings after 7am.

Contact Us

Texas811
11880 Greenville Ave Suite 120
Dallas, TX 75243
(800) 344-8377

If you are attempting to call in a locate request please dial "811".

If you would like to contact Texas811 directly, please try one of the following options:

  1. FastCustomer
  2. The Portal

For more information please contact someone at RemoteApps@Texas811.org.

The Texas811 staff is available to assist you, should you have a question or comment. Please click HERE for a list of employees and contact information.

  • Q:
    Can anyone request a ticket search?
    • Information regarding the locate ticket will only be released to the individual representing the company that requested the ticket.

  • Q:
    I have a question about the law.
    • Please visit damage prevention laws for all questions pertaining to the law. If you need additional assistance please email info@texas811.org and we will assist you as much as possible.