Posted on Feb 12, 2025

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Job Details

Job LocationHybrid - Dallas-Fort Worth (DFW), TX

Description

Classification

Exempt

Reports to

Sr. Damage Prevention Manager

Summary/Objective

The Damage Prevention Manager (DPM) is responsible for establishing and maintaining an effective damage prevention program in a geographic section of the state in conjunction with local stakeholders. The DPM administers Texas811 education as available in their geographic region to support local activities that promote damage prevention and stakeholder safety. The DPM oversees all aspects of the Texas811 damage prevention outreach program in their area of responsibility.

Direct Reports

N/A

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Implements Damage prevention activities including:
  • Execution of Damage Prevention goals and strategies, identifying new opportunities to provide damage prevention services to stakeholders
  • Facilitation of local damage prevention council chapters and assisting local leadership
  • Leading in the planning and execution of local awareness activities and events to encompass all excavators and facility owners
• Support Operations function by providing feedback from current and potential members and excavators for service improvements
• Support Marketing and Business Development functions by identifying prospective members and promoting damage prevention products and services to stakeholders
• Support Education function by providing training and through promotion of educational material such as the Texas811 newsletter, Texas811 magazine, and Damage Prevention Council of Texas material
• Support the Sr. Damage Prevention Manager by assisting in the development of events
• Responsibilities may include other tasks needed to help support Texas811 and the DPC of Texas
• Available when needed
• Presents themselves professionally
• Bilingual English and Spanish required
• Must live in the southern or southeastern regions of Texas

Qualifications

Competencies

Technical Knowledge

• Knowledge of different types of underground utilities, including gas, liquids, electrical, telecommunications and water/wastewater
• Expertise in excavation best practices including tolerance zones, soft digging methods and mechanical excavation
• Familiarity with methods to prevent underground utility damage both during and before excavation
• Familiarity with local, state, and national regulations and guidelines including RRC Title 16, Chapter 18, and Texas Utility Code 251

Training and Communication Skills

• Experience in delivering training sessions, workshops, and seminars on damage prevention related topics
• Ability to develop training materials including presentations and instructional aids that cater to various learning styles
• Excellent verbal and written communication skills to convey information to diverse and sometimes large audiences

Safety and Risk Mitigation

• Competence in identifying potential risks associated with excavation and underground utilities and developing strategies to mitigate these risks
• Strong emphasis on safety principles and the ability to instill a safety-first mindset in trainees

Interpersonal Skills

• Ability to work with a diverse range of individuals, including trainees, colleagues, different departments, and various stakeholders
• Commitment to providing excellent customer service to both internal and external stakeholders

Technical Tools and Software

• Proficiency in using software applications for training development, delivery, and record-keeping. (Microsoft Office & Learning Management Systems)
• Familiarity with the tools used in both excavation and underground utility locating

Professional Development

• Commitment to investing in yourself and professional development by staying with current trends, new technologies, and best practices in damage prevention and education

Travel

This position requires the ability to conduct business travel as needed; which may include frequent travel outside the local area and overnight.

Work Environment

This job operates primarily in a remote professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and filing cabinets.

Required Education and Experience

• 3-5 years’ experience in utility management and/or damage prevention activities (regulatory, locating, utility operations, etc.)
• Knowledge of utility operation/damage prevention
• Knowledge of excavation best practices
• Proven record in increasing awareness of facilities and hazards of 3rd party damage

Physical Demands/ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities; duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Posted on Jan 27, 2025

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Job Details

Job LocationHybrid - Dallas-Fort Worth (DFW), TX

Description

Classification

Hourly

Reports to

Accounting Manager

Summary/Objective

The Accounting Specialist supports the accounting and finance team by performing a variety of accounting duties, including managing accounts payable and receivable, reconciling accounts, and preparing accounting reports. This role ensures accuracy and compliance with company policies and accounting standards while contributing to the overall efficiency of the organization’s financial operations.

Direct Reports

None

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Accounts Receivable

• Generate and distribute monthly invoices and statements to members by appropriate deadlines
• Create manual invoices per request in a timely manner
• Submit member invoices in online portal system, if applicable
• Timely record and apply member payments including checks, credit card transactions, ACH and/or incoming wires and submit daily bank deposits in NetSuite
• Process credit card payments and approved refunds using appropriate payment method
• Review accounts receivable aging reports to identify past due accounts or accounts with credits. Research payment history and resolve issues (e.g., misapplied payments, billing or, PO discrepancies) to ensure timely and accurate payment
• Contact members to resolve accounts receivable discrepancies and follow up on past due balances, ensuring all activities and correspondence are documented in NetSuite
• Initiate collection efforts for past due customer accounts by contacting customers and documenting all communication and follow-up actions in NetSuite
• Keep member accounts up to date by creating new accounts, managing existing ones, recording correspondence, and adding files in NetSuite as needed

Accounts Payable

• Review, verify, and process vendor invoices, expense reports, and payment requests to ensure accuracy and compliance with company policies
• Manage the full-cycle accounts payable process, including coding invoices, obtaining approvals, and entering data into the financial system
• Prepare and process payments via checks, ACH, or wire transfers in a timely manner, ensuring proper documentation and authorization
• Reconcile accounts payable transactions and resolve discrepancies by communicating with vendors or internal departments
• Monitor accounts to ensure timely payment of invoices and identify opportunities for early payment discounts
• Maintain vendor records and ensure all required documentation, such as W-9 forms, is accurate and up to date

General Accounting

• Accurately record all financial transactions, including bank transactions, in NetSuite in a timely manner
• Respond to inquiries requests promptly and accurately
• Investigate and resolve AR and AP discrepancies by collaborating with vendors and members
• Maintain files and detailed records of corresponding information thoroughly and accurately in accordance with company policy and accepted accounting practices
• Assist with month-end and year-end closing processes, including accruals and reconciliations
• Prepare monthly reports, including aging reports, for management review
• Support internal and external audits by providing necessary documentation and explanations
• Generate accounting reports, as needed

Collaboration and Compliance

• Provide backup support for accounts payable or receivable functions during absences or peak periods.
• Collaborate with team members to ensure continuity and timely completion of tasks across financial operations
• Foster strong relationships with members, vendors, and internal departments to ensure efficient resolution of issues and maintain a high level of customer service
• Assist in developing and documenting standard operating procedures (SOPs) to streamline workflows and enhance operational efficiency
• Ensure the security of financial data by maintaining compliance with cybersecurity best practices and safeguarding sensitive information
• Maintain strict confidentiality of financial information and company records in accordance with company policies and applicable regulations

Qualifications

Required Education and Experience

• 1-3 years of experience in accounts payable, accounts receivable, or related accounting field
• High school diploma required; associate’s degree in accounting or finance preferred

Skills & Knowledge

• Proficiency in ERP Systems (e.g., NetSuite or similar)
• Proficiency in Office 365 applications
• Basic understanding of principles of finance, bookkeeping and accounting
• Extraordinary attention to detail, committed to accuracy, and must be highly organized
• Excellent oral and written communication skills, and professionalism when interacting with internal and external contacts are essential
• Confidentiality
• Problem solving skills
• Ability to complete projects and tasks in a thorough and timely manner
• Participate and collaborate in a team-based environment

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands/ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities; duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Posted on Oct 01, 2024

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WE ARE NOW ACCEPTING APPLICATIONS.

Location: Telecommute (Work from Home), TX

Job Experience: 1 - 3 Years 

Pay Rate: $19.29/Hour

JOB DESCRIPTION

This is a telecommute/work-from-home position. The employee must provide:

1. A quiet work-from-home space
2. Reliable high-speed internet service that can be hard-wired via Ethernet cable

Summary/Objective

The Damage Prevention Agents input and process locate requests electronically and telephonically using the Texas811 data input systems. Agents communicate daily with customers and members, while providing the best service in damage prevention and public safety.

JOB REQUIREMENTS

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Process locate requests electronically and telephonically
• Communicate with customers and members concerning locate requests
• Transfer members and customers to appropriate departments
• Make changes to or cancel tickets as requested by customers
• Answer all assigned calls within IO seconds
• Notify a DPS when having technical issues
• Handles all customer interactions in a professional manner
• Assist with Contact Center needs and other duties as assigned Presents themselves professionally

Competencies

• Ability to read and interpret paper and computer based maps
• Ability to calculate and convert measurements and distances
• Ability to interpret directions and instructions by phone, computer, or paper
• Excellent oral and written communication skills
• Excellent attendance and punctuality Basic computer and keyboarding skills
• Good grammar, voice, and diction
• Excellent customer service skills (friendly, courteous, and helpful)

Work Environment

• This job operates primarily in a professional office environment
• This role routinely uses standard office equipment such as computers, phones. photocopiers. filing cabinets and fax machines

Required Education and Experience

• 1-3 years of customer service experience with the general public
• Ability to speak, read, and write in English and Spanish fluently

Physical Demands/ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities; duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply Now

Posted on Oct 01, 2024

Apply Now

WE ARE NOW ACCEPTING APPLICATIONS.

Location: Telecommute (Work from Home)
Job Experience: 1 - 3 Years

Pay Rate: $18.37/Hour

JOB DESCRIPTION

This is a telecommute/work-from-home position. The employee must provide:

1. A quiet work-from-home space.

2. Reliable high-speed internet service that can be hard-wired via Ethernet cable.

Summary/Objective

The Damage Prevention Agents input and process locate requests electronically and telephonically using the Texas811 data input systems. Agents communicate daily with customers and members, while providing the best service in damage prevention and public safety.

JOB REQUIREMENTS

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Process locate requests electronically and telephonically
• Communicate with customers and members concerning locate requests
• Transfer members and customers to appropriate departments
• Make changes to or cancel tickets as requested by customers
• Answer all assigned calls within 10 seconds
• Notify a DPS when having technical issues
• Handles all customer interactions in a professional manner
• Assist with Contact Center needs and other duties as assigned
• Presents themselves professionally

Competencies

• Ability to read and interpret paper and computer-based maps
• Ability to calculate and convert measurements and distances
• Ability to interpret directions and instructions by phone, computer, or paper
• Excellent oral and written communication skills
• Excellent attendance and punctuality
• Basic computer and keyboarding skills
• Good grammar, voice, and diction
• Excellent customer service skills (friendly, courteous, and helpful)

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands/ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities; duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply Now