Posted on Apr 14, 2025

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Job Details

Job LocationHybrid - Dallas-Fort Worth (DFW), TX

Description

Classification

Non-Exempt

Reports to

HR Manager

Summary/Objective

The HR Assistant provides day-to-day administrative support to the HR department, focusing on processing requests, maintaining accurate HR records, and ensuring smooth operations of HRIS systems. This role serves as the first point of contact for HR-related inquiries, assisting with employee data updates, benefits administration, and supporting HR team members in daily tasks. The HR Assistant is critical to the efficiency and accuracy of HR processes and provides essential support to senior HR staff.

Direct Reports

N/A

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Maintains and updates employee records in the HRIS system, ensuring accuracy and compliance with company policies.
• Processes employee requests for benefits changes, personal information updates, and other HR-related inquiries via email and other communication channels.
• Assists in administering employee benefits programs, including enrollment, changes, and terminations, under the guidance of senior HR staff.
• Supports payroll processing by verifying employee time and attendance records and updating payroll spreadsheets.
• Monitors HR email communications and Fresh Service tickets, ensuring that all employee inquiries are addressed promptly and accurately.
• Assists in scheduling and coordinating HR meetings, orientations, and employee training sessions.
• Prepares and maintains various HR reports.
• Helps ensure compliance with federal, state, and local employment regulations by maintaining accurate HR files and assisting with audits.
• Assists in preparing documentation related to employee disciplinary actions, performance reviews, and other HR tasks.
• Supports other HR functions and team members as needed, including employee engagement, recruitment, and performance management tasks.

Competencies

• Attention to Detail
• Organization and Prioritization
• Strong Communication Skills
• Problem-Solving Abilities
• Time Management Skills
• Maintains Confidentiality

Travel

This position requires the ability to conduct business travel as needed; which may include frequent travel outside the local area and overnight.

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Qualifications

Required Education and Experience

• High school diploma or equivalent required
• 0 to 2 years of experience in an administrative or HR support role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic knowledge of HRIS systems (e.g., Paycom, ADP, Workday, BambooHR, etc.).
• Ability to maintain confidentiality and handle sensitive information with discretion.

Physical Demands/ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities; duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Posted on Apr 08, 2025

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Job Details

Job LocationHybrid - Dallas-Fort Worth (DFW), TX

Description

Classification
Exempt

Reports to
Senior Marketing Manager

Summary/Objective
The Marketing Communications Specialist is responsible for executing corporate communication strategies, managing external communication channels, and producing content that supports brand awareness and stakeholder engagement. This role supports campaigns across social media, email, the company website, and print materials while ensuring alignment with the organization’s messaging, voice, and goals. The Specialist collaborates closely with marketing leadership and other departments to ensure timely, accurate, and high-quality content delivery.

Direct Reports
N/A

Essential Functions/Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Content Development and Campaign Execution

• Draft and manage content for press releases, blogs, newsletters, and the company website.
• Execute email campaigns and communication initiatives across digital platforms.
• Support external and internal communication related to marketing requests and organizational events.
• Assist with promotional content and advertising material development.

Collaboration and Support

• Assist in the planning and execution of long-term marketing strategies and brand management efforts.
• Serve as a liaison between the marketing team and internal stakeholders to ensure brand consistency and timely delivery of content.

Stakeholder and Brand Engagement

• Monitor and respond to social media interactions, questions, and concerns.
• Ensure consistent brand messaging across all platforms.
• Collaborate with marketing leadership to support the long-term marketing strategy.

Communication and Coordination

• Manage and maintain marketing calendars, ensuring alignment of campaign timelines, events, and content delivery.
• Track and report on social media engagement and content performance, providing data to support ongoing strategy improvements.
• Track communication and campaign performance metrics.
• Coordinate with team members to ensure timely fulfillment and inventory tracking of promotional item orders.
• Support execution of the Crisis Communication Plan as assigned, including timely coordination of public messaging.
• Respond to internal communication and marketing support requests within designated service level expectations.

General Expectations
This position is expected to maintain flexibility to perform additional responsibilities as needed. Ensure availability to address organizational priorities and support team operations. Exhibit professionalism in all interactions and representations of the organization.

Competencies

• Demonstrates strong written and verbal communication skills.
• Creates and manages digital content across multiple platforms.
• Proficient in Microsoft Office, with knowledge of photo/video editing tools preferred.
• Strong time management, problem-solving, and organization.
• Works independently and collaboratively to meet deadlines.
• Maintains professionalism and responsiveness to internal/external communications.
• Applies strategic thinking to align content and messaging with organizational goals.
• Demonstrates experience in copywriting and editing across digital and print formats.
• Effectively interprets and communicates data through reporting and campaign summaries.

Travel
This position requires the ability to conduct business travel as needed, which may include frequent travel outside the local area and overnight.

Work Environment
This role operates primarily in a professional office environment, with expectations for on-site presence and remote work options as determined by the Chief Operating Officer and the Director of Damage Prevention and Marketing. This role routinely uses standard office equipment such as computers, phones, photocopiers, web cameras, and virtual meeting software.

Qualifications

Required Education and Experience

• Degree in public relations, marketing, communications, or a related field (or equivalent experience).

• 2–4 years of relevant work experience in marketing or communications.

• Strong writing portfolio and experience working across digital platforms.

• Knowledge of marketing analytics tools or reporting dashboards is preferred.

• Demonstrated experience in project coordination or campaign management.

• Experience producing content for digital and print platforms, including newsletters, email campaigns, or web content.

• Strong communication and presentation skills, with proven experience in both internal and external messaging.

Physical Demands/ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to see, talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday. The job may occasionally require interactions with customers in environments both on and offsite of company premises.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Posted on Oct 01, 2024

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WE ARE NOW ACCEPTING APPLICATIONS.

Location: Telecommute (Work from Home), TX

Job Experience: 1 - 3 Years 

Pay Rate: $19.29/Hour

JOB DESCRIPTION

This is a telecommute/work-from-home position. The employee must provide:

1. A quiet work-from-home space
2. Reliable high-speed internet service that can be hard-wired via Ethernet cable

Summary/Objective

The Damage Prevention Agents input and process locate requests electronically and telephonically using the Texas811 data input systems. Agents communicate daily with customers and members, while providing the best service in damage prevention and public safety.

JOB REQUIREMENTS

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Process locate requests electronically and telephonically
• Communicate with customers and members concerning locate requests
• Transfer members and customers to appropriate departments
• Make changes to or cancel tickets as requested by customers
• Answer all assigned calls within IO seconds
• Notify a DPS when having technical issues
• Handles all customer interactions in a professional manner
• Assist with Contact Center needs and other duties as assigned Presents themselves professionally

Competencies

• Ability to read and interpret paper and computer based maps
• Ability to calculate and convert measurements and distances
• Ability to interpret directions and instructions by phone, computer, or paper
• Excellent oral and written communication skills
• Excellent attendance and punctuality Basic computer and keyboarding skills
• Good grammar, voice, and diction
• Excellent customer service skills (friendly, courteous, and helpful)

Work Environment

• This job operates primarily in a professional office environment
• This role routinely uses standard office equipment such as computers, phones. photocopiers. filing cabinets and fax machines

Required Education and Experience

• 1-3 years of customer service experience with the general public
• Ability to speak, read, and write in English and Spanish fluently

Physical Demands/ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities; duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply Now

Posted on Oct 01, 2024

Apply Now

WE ARE NOW ACCEPTING APPLICATIONS.

Location: Telecommute (Work from Home)
Job Experience: 1 - 3 Years

Pay Rate: $18.37/Hour

JOB DESCRIPTION

This is a telecommute/work-from-home position. The employee must provide:

1. A quiet work-from-home space.

2. Reliable high-speed internet service that can be hard-wired via Ethernet cable.

Summary/Objective

The Damage Prevention Agents input and process locate requests electronically and telephonically using the Texas811 data input systems. Agents communicate daily with customers and members, while providing the best service in damage prevention and public safety.

JOB REQUIREMENTS

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Process locate requests electronically and telephonically
• Communicate with customers and members concerning locate requests
• Transfer members and customers to appropriate departments
• Make changes to or cancel tickets as requested by customers
• Answer all assigned calls within 10 seconds
• Notify a DPS when having technical issues
• Handles all customer interactions in a professional manner
• Assist with Contact Center needs and other duties as assigned
• Presents themselves professionally

Competencies

• Ability to read and interpret paper and computer-based maps
• Ability to calculate and convert measurements and distances
• Ability to interpret directions and instructions by phone, computer, or paper
• Excellent oral and written communication skills
• Excellent attendance and punctuality
• Basic computer and keyboarding skills
• Good grammar, voice, and diction
• Excellent customer service skills (friendly, courteous, and helpful)

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands/ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; and individuals may need to sit or stand for long periods of time. Individuals must be able to type, operate telephones, computer equipment, and audio headphones. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities; duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply Now