• Q:
    Who can use the advanced online ticket search feature?
    • Member companies with Texas811 only

  • Q:
    Are you hiring?
    • We may not always be hiring, however, we are always accepting resumes. Please submit them to hr@texas811.org.

  • Q:
    What is a Ticket search?
    • A ticket search is used when a ticket number has been lost or misplaced. This only applies to a locate that has already been called in and a ticket number, or confirmation number has been received. It is the responsibility of the caller to retain the ticket number for future use.

  • Q:
    I need to update a ticket.
    • You have a few ways to process tickets. The most efficient way is through our Member Portal. You can enter your ticket number and get your confirmation right away. Please visit https://txgc.texas811.org/geocall/portal/ to sign up. You may also contact “811” to get your ticket updated by an agent.

  • Q:
    What is a “Member”?
    • A Texas811 Member is a facility owner/operator that is notified by Texas811 when digging will take place near their underground facilities.

  • Q:
    I am a member with Texas811 and need assistance, who do I contact?
    • Please contact our Ombudsman at 972-231-5497 or by email at Buds@Texas811.org.


When doing projects around your house, digging without knowing where underground utility lines are buried can be very risky.


As an excavator, it is extremely important you know where underground utility lines are located whenever digging is taking place.


Texas811 has more than 1,600 members who play a vital role in protecting underground facilities around the state.

Farm Operations

A farmer shares his first-hand experience of encountering a petroleum pipeline while installing field tile.