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Texas811 Membership

Base Fee

$0.95*

per notification

Included in the Base Fee

  • Portal/Portal Plus
  • Custom reports, advanced ticket searches
  • Interactive ticket link
  • Emergency back up notifications (text alerts)
  • Damage Prevention team
  • Member Services team

Optional Add-Ons

$1.25

per fax notification

$1.25

Per Voice Notification (non-emergency/dig-up)

Customized Solutions

Please note all Customized Solutions services are in addition to Membership

Predictive Analytics

$0.22

per ticket

Intervention Services

$1.25

per phone call

$0.05

Per Electronic Alert Notification

What's included:

  • Risk Score and Risk group on all one-call tickets
  • Custom Monthly Reporting
  • Quarterly reports of your top 3 highest risk excavators
  • Quarterly targeted safety training from Texas811 Damage Prevention staff on your highest risk excavators
  • Delivered documentation and signatures to help satisfy RP1162 requirements

Phone Intervention

  • Access to call recordings
  • Monthly Reporting
  • Dynamic scale for calling – you choose what percentage you would like us to call on
  • Custom message to excavator tailored to member’s preference on what steps to take to prevent damage

Electronic Intervention

  • Monthly Reporting
  • Dynamic scale for alerts – you choose what percentage you would like to send out alerts
  • Custom message to excavator tailored to member’s preference on what steps to take to prevent damage

Update Filtering

$2.05

per cleared ticket

What's included:

  • Ticket suppressed from going to locator when identified that ticket does not need to be remarked
  • Positive Response to excavator on your behalf
  • Positive Response logged in the Portal
  • Monthly Custom Reporting to reconcile locator invoice

Secondary Research

$4.05

per cleared ticket

What's included:

  • Ticket suppressed from going to locator when facility is clear
  • Custom business rules to match your comfort level
  • Custom Pre-evaluation rules to ensure we only look at tickets that you want evaluated
  • Emergency ticket priority screening
  • Positive Response to excavator on your behalf
  • Positive Response logged in Texas811 Portal
  • Monthly Custom Reporting to reconcile locator invoices