811 is a FREE service to you! The service is funded by the utility owners to ensure the lines and the people working and living near them are safe.
Damaged utility lines caused by digging without having underground utility lines marked comes at a cost.
Damaging an underground utility line does more than interrupt utility service; it risks your safety, as well as the safety of your family and your neighbors.
If you are hiring a contractor to do the work for you, it is the contractor’s responsibility to contact 811 two-business days prior to digging. You may want to make sure your contractor has notified 811 before the work begins by requesting the ticket or notification number.
Fast, Easy & Free. It’s the Law.
Dial 811 or make a request online two-business days before any digging project.
Wait the two-business days for the utility companies to mark the work area.
Confirm that all affected utility companies have responded. Responses can be verified by comparing markings with utilities listed on the 811 ticket. Learn what each colored marking means. Positive Response for excavators.
Respect and replace the markings provided by the utility companies. These markings are your guide for the duration of the project.
It is the responsibility of the person digging to avoid damaging marked lines.
Here is what you can expect before and after your ticket is processed, along with other things that go beyond contacting 811.
Learn what the different colored paint and flags mean.